1. Introduction

TaskFlow ("we," "our," or "us") provides a modern productivity and task management platform. We believe that your productivity data is deeply personal. This Privacy Policy details the types of information we collect, how we process and safeguard that information, and your rights concerning your personal data.

2. Information We Collect

We collect information in the following categories:

  • Account Information: When you register an account, we collect your name, email address, and authentication credentials.
  • Workspace & Task Content: To provide core services, we store the tasks, projects, tags, priority levels, and notes you create within TaskFlow.
  • Billing Data: When purchasing a Pro subscription, payment details (such as credit card numbers and billing addresses) are handled directly by PCI-compliant payment processors. We do not store full credit card numbers on our servers.
  • Technical & Usage Information: We collect basic browser and device metadata to ensure cross-device synchronization and resolve technical errors.

3. How We Use Your Information

We process your data exclusively to:

  • Provide, maintain, and synchronize your TaskFlow workspace across devices.
  • Deliver AI-assisted schedule planning and workload balancing features at your request.
  • Process subscription billing and deliver renewal receipts.
  • Respond to customer support tickets and provide technical support.
  • Protect our platform against fraud and unauthorized access.

4. We Do Not Sell Your Data

We do not sell, rent, monetize, or trade your personal data, workspace items, or usage habits to third parties, advertisers, or data brokers. Our revenue comes entirely from software subscriptions.

5. Data Retention & Deletion

We retain your data for as long as your account remains active. You may request full account deletion at any time by contacting our support team at support@taskflow.app. Upon receiving your verified request, all your workspace data will be permanently wiped from our production systems within 30 days.

6. Security Measures

We protect your data using industry-standard security protocols: TLS 1.3 encryption in transit, AES-256 encryption at rest, strict database access controls, and regular vulnerability audits.

7. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you have the right to access, rectify, port, or erase the personal information we hold about you. To exercise these rights, please contact our privacy officer at support@taskflow.app.

8. Contact Us

Email: support@taskflow.app

Support Desk: taskflow.app/contact

Hours: Mon – Fri, 9:00 AM – 6:00 PM EST