Refund Policy
Last updated: November 8, 2026
1. Customer-First Satisfaction Guarantee
We want you to be completely satisfied with your TaskFlow productivity workspace. If our platform does not suit your workflow needs or if you were charged unexpectedly, we are committed to resolving the issue fairly and promptly.
2. Pro Yearly Plans (14-Day Refund Guarantee)
All annual subscriptions (Pro Yearly at $79.99/year) are backed by a 14-day 100% full refund guarantee.
If you decide within 14 calendar days of your annual purchase or renewal charge that TaskFlow is not right for you, simply email support@taskflow.app and we will issue a complete refund.
3. Pro Monthly Plans
Because monthly subscriptions provide short-term access, monthly fees are generally non-refundable once the billing period has commenced.
However, our team will gladly issue full refunds for monthly charges under any of the following circumstances:
- You were accidentally charged twice due to a payment gateway error.
- You experienced sustained technical service disruption that prevented use of the platform.
- You intended to cancel prior to renewal and contacted our support desk within 48 hours of the recurring charge having occurred without using the service.
4. How to Request a Refund
To request a refund, simply send an email to our billing team:
Email: support@taskflow.app
Subject line: Refund Request – [Your Account Email]
Information needed: Your registered email address and transaction date or invoice ID.
5. Processing Timeline
Approved refunds are initiated immediately by our billing department and typically appear back on your original payment card within 3 to 5 business days, depending on your bank or credit card provider.
6. Contact & Questions
For any questions concerning refunds or charges, please visit our Contact Page or write to support@taskflow.app.